Politique de remboursement

DIGITAL PRODUCTS REFUND POLICY

Last updated: September 20, 2026

Knowledge & Growth sells digital educational products only. No physical product will be shipped.

DIGITAL PRODUCTS

Because our products are delivered digitally and can be accessed or downloaded immediately, purchases are generally final once access to the digital product has been provided.

However, we may provide assistance, a replacement file, or a refund in the following situations:

• You were charged more than once for the same purchase.
• You received the wrong digital product.
• The file is corrupted, incomplete, or cannot be accessed, and we are unable to provide a working replacement within a reasonable time.
• The digital product is materially different from its description.
• A refund is required under applicable consumer protection law.

TECHNICAL PROBLEMS

If you experience a download or access problem, please contact us at marialucky300493@gmail.com. Include your order number, the email address used for the purchase, and a description of the problem.

We will first attempt to resolve the issue by providing technical assistance, a new download link, or a replacement file.

EUROPEAN UNION AND OTHER MANDATORY CONSUMER RIGHTS

Nothing in this policy limits any mandatory consumer rights that apply in your country.

Where applicable law provides a right of withdrawal for digital content, that right remains available unless the customer has expressly consented to the immediate supply of the digital content and has acknowledged the loss of the right of withdrawal, as permitted by applicable law.

REFUND PROCESSING

If a refund is approved, it will be issued to the original payment method. The time required for the refund to appear may vary depending on the bank or payment provider.

CONTACT INFORMATION

Knowledge & Growth
Legal business name: KNOWLEDGE AND GROWTH L.L.C
405 W. Greenlawn Ave. #G11 #3393
Lansing, Michigan 48910
United States

Email: marialucky300493@gmail.com
Website: https://mariaortho.com